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Family Access Toolkit for Administrators

As a leader, it often falls on you to get the word out. These short videos will help you do just that—and get more from Family Access.

Videos Resources FAQs

Share these tools with your team:

Power-Up: Message Center
Reach parents where they are and get your message out!

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Power-Up: Notifications
Keep everyone in the loop and ensure important messages get delivered.

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Power-Up: Online Payment Setup
Give parents the option to pay fees and lunch balances right in Family Access.

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Your parents and students can only benefit from Qmlativ if they know about it. These digital and print resources can help you spread the word far and wide.

Resources

Family Access Handout
Keep a stack of handouts at the ready for conferences, open houses, drop-in meetings. There's never a bad time to raise awareness.

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Family Access Mobile App Handout
Let parents and students know they can take Family Access with them on the go! Download and distribute this handout during conferences and other school events.

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Family Access Mobile App Poster
Spread the word about the Family Access mobile app. Hang this poster in high-traffic areas like the cafeteria and main hallways, where parents are likely to see it.

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Hi-Res Logo Download
Make things easy on your parents and students by putting a link to Family Access front-and-center on your homepage. Visible = accessible.

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Letter to Parents
Your families are more likely to embrace change when they see value. Let your parents know what to expect from your Family Access launch.

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Letter to Teachers
Your teachers will be the guardians of your Family Access portal. Use this template to set expectations and lead with transparency.

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Local Business Flier
Community engagement is a team effort. Promote the benefits of Family Access to your local businesses.

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Press Release Template
Want to raise awareness of Family Access through local media? Start here.

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Skyward Insider Newsletter
Subscribe to our monthly newsletter for updates on new Skyward products, templates, and resources.

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The Parent Engagement Challenge
A consolidation of helpful resources on the benefits of parent engagement and applicable strategies.

Follow the link

Do you have a question about Family Access? Before you reach out to your internal Skyward support team, take a look at the answers to some of our most frequently asked questions.

FAQs

Q: What do I do if my login isn't working?

A: Please contact your internal Skyward support team — they'll be able to reset your password or provide you with updated credentials as needed. For security purposes, we do not have access to your account information and are not able to view or update your credentials on our end.
Q: How do I add more options for my parents?

A: Some features, like Food Service or New Student Online Enrollment may not have been a part of your initial proposal. These can be added at any time by contacting your account manager. Click the "Get started" button at the top-right of your screen, then choose the "Speak to an Expert" option and complete the brief form.
Q: Who do I talk to if I have a suggestion for improving Skyward?

A: Our team regularly uses input from Skyward users like you to help determine product updates and new features. We'd love to hear your feedback! Talk to your school’s Skyward administrator about submitting a Request for Enhancement or make your voice heard by signing up for our User Research Panel here.