Back on Track: Illinois District Happily Returns to EdTech Provider

Case Studies > Back on Track: Illinois District Happily Returns to EdTech Provider

Lincoln Community High School District 404 moves back to Skyward to enhance their SIS experience

Choosing the right student management system is one of the most critical decisions a district can make — it shapes daily operation, impacts efficiency, and supports long-term goals.  

For Lincoln Community High School District 404 in Lincoln, IL, that journey took an unexpected detour. After years with Skyward, a leadership change prompted a switch to a new platform—but the transition didn’t go as planned. What seemed like a step forward quickly became a step back, leading Lincoln to reevaluate what they truly needed in a system. 

Jennifer Keith, technology coordinator at Lincoln, took the wheel in navigating the district’s return to Skyward. With a clear vision and a commitment to making the right choice for staff, students, and the community, she helped steer Lincoln back on track—this time with the power of Qmlativ, Skyward’s latest platform, to drive them forward.  

"Skyward had been solving challenges we hadn't even recognized before."

The wrong turn

Lincoln initially partnered with Skyward in 2007 with their SMS 2.0 platform. However, following administrative changes, some leaders explored alternative platforms. During the 2023-2024 school year, they transitioned to another provider but retained their Skyward account as a precaution. 

"At the time, we thought we were making a move toward something better," said Keith. "But we quickly realized that Skyward had been solving challenges we hadn't even recognized before. The functionality and reliability we once took for granted were suddenly missing." 

Promises of a smooth data transfer and improved functionality with their new system fell short. While there were minor benefits, such as simplified state reporting and integrations, overall functionality was a downgrade. The experience highlighted the strengths of Skyward that Lincoln had taken for granted. 

"We expected an upgrade, but instead, we found ourselves struggling with limitations," said Keith. "Basic tasks became frustratingly complex, and we quickly realized how much we had relied on Skyward’s intuitive design and comprehensive features. We were definitely blessed with Skyward, and didn’t realize what we had until it was gone." 

"The support from Skyward was incredible"

Switching gears

  
Struggling with their newest system, Lincoln decided to go "back" to Skyward, while still moving forward by upgrading to Qmlativ. 

“Qmlativ provided improved state reporting, seamless Google Classroom integration, and the familiarity of Skyward’s robust platform in an exciting way,” explained Keith. “Our goal was to return to Skyward while leveraging Qmlativ’s enhanced features. The price of all the benefits and our mental health couldn’t be beat.” 

The transition process to Qmlativ was accelerated to fit the district's urgent timeline, yet the training modules and transition team ensured the process was smooth and well-supported. 

Implementing Qmlativ required intensive training and hands-on practice before data migration.  Skyward offered excellent support with monthly meetings, clear task follow-ups, and responsive assistance. The accessible training materials empowered staff at Lincoln to learn effectively, even with the tight timeline. 

"The support from Skyward was incredible," recalled Keith. "They walked us through every step, answered our questions, and made sure we were comfortable with the transition. Even with the tight schedule, we never felt like we were on our own." 

"Coming back to Skyward felt like a homecoming, but with a fresh new interface."

Accelerating success

  
Implementing Qmlativ has been a key step in achieving Lincoln’s long-term goals, ensuring that teachers, students, and the community can easily access the information they need.  

Among the most significant benefits has been Qmlativ’s seamless state reporting.  

"It’s truly a ‘set it and forget it’ experience — an absolute game changer,” explained Keith.  

The platform’s intuitive design and user-friendly mobile app have also enhanced engagement, making it easier for students and parents to stay connected. 

"Coming back to Skyward felt like a homecoming, but with a fresh new interface," said Keith. "Qmlativ gave us the tools we needed while retaining the reliability we had always valued. The learning curve was minimal, and the improvements were immediately noticeable." 

Full speed ahead

 
Switching back to Skyward and embracing Qmlativ has proven highly beneficial for Lincoln. State reporting processes are now more efficient, and the platform's improved interface has enhanced parent, student, and staff engagement. With outstanding support and intuitive training resources, the district feels confident in its long-term partnership with Skyward and Qmlativ. 

"Now that we're fully transitioned, I can confidently say this was the right decision," said Keith. "We’re more efficient, better connected, and ready for whatever comes next. This move wasn't just about switching systems — it was about positioning our district for long-term success. We truly have zero regrets!"