Parents & StudentsDo you know how to use Family Access to support your child's education? Do you have a good grasp of where to go to find everything you need?
The Family Access Toolkit is your destination for more knowledge. From checking grades to setting up parent-teacher conferences, you'll find short, fun tutorials on everything Family Access has to offer. |
60-Second Power-Ups, a Student Privacy Pledge, and the tools you need to master Family Access.
Open the toolkit
Administrators & Staff
Visit the Academy for free student, business, and state/federal reporting training opportunities every month.
Visit the Academy
Ready to get more out of Employee Access? Learn how with these 60-second Power-Up videos.
Open the toolkit
Sit-down training opportunities are scarce. These 2-minute-or-less, role-based videos will help get you up to speed.
View videos
How can you turn Family Access into the hub of communication for your parents? Learn the best practices here.
Open the toolkit
Subscribe to the Skyward Insider for the lastest Skyward updates, including product enhancements and new resources.
Visit the newsletter
Frequently asked questions
- Q: What do I do if my login isn't working?
A: Get in touch with your internal Skyward support team. They'll be able to reset your password or provide you with updated credentials as needed. Skyward does not have access to your password or account information.
- Q: How do I sign up for more formal training from Skyward staff?
A: You'll want to work with your internal Skyward support contacts to submit an on-demand training request. Visit the Know Your Skyward Training Options article and scroll down near the bottom for step-by-step instructions.
If you still can't find it after revising your search, try visiting your school district's website instead. Most of our customers have a link to their Skyward portal right on their home page. - Q: What if I don't have access to some of the areas I'm seeing in these resources?
A: The features and functionality you can see when you log in to Skyward depend on the products your school or district owns and the security settings you've been assigned. If you believe you should have access to more, please contact your internal Skyward support team.
- Q: How do I create a new account?
A: Please contact the school or district office for assistance. Skyward is not involved in the account creation process.
- Q: Who do I talk to about getting new training videos or Power-Ups added?
A: We're always looking for new ideas! Email us here.