If you fall in this group, you were likely aware of a problem before you sent out the survey. Your situation is not unsalvageable, but you do have some work ahead of you and you will need some help from the people around you.
- Collaborate on a triage process. Not only will this help you identify which areas are in need of immediate improvement, it will also demonstrate your awareness of the issues and commitment to seeing them resolved.
- Acknowledge past mistakes and give people hope for the future. This sounds simple, but it's often one of the biggest hurdles in getting a culture shift off the ground. You'll never move forward if you don't publicly recognize the mistakes of the past and start planting the seeds for change.
- Mobilize a task force. Your superintendent should be the face and voice of these efforts, but you'll need feedback and buy-in from the business office, the technology department, building-level leadership, school office staff, teachers, support staff, parents, students, community leaders, and more. This is a team effort, and one of your first steps should be to name some captains who will serve as representatives for their respective groups.